Chat with Jag Singh, MD Techstars Berlin

TRANSCRIPT - Hi, so here I am today in Techstars Berlin with the managing director of Techstars Berlin. Jag Singh, who I've known for about ten years, give or take? - Far too long. - Far too long. - Far too long. - [Interviewer] So Jag, great to be here. Thanks for hosting me. - Of course, thank for co-- Thanks for coming by, man. It's so good to see you. - [Interviewer] It's so exciting talking to bright, ambitious, can-do people, like we met this morning. - This is what happens when you spend time outside of Westminster. - [Interviewer] Well this is a good point, good point well made. Tell me first of all, what is Techstar? - So, we're a investment organization. We invest in early-stage startups like, Uber, Twilio, San Greg, Classpass, some of these you might have heard of. And we give them a little bit of cash, but we give them a ton of mentoring and advise. It's an organization built by founders who have gone to be very successful, and we surround new founders or founders of early-stage startups with the best possible advice and support that they can have. The infrastructure they can have, to really accelerate their companies and grow as fast as they can. - [Interviewer] And tell me about Techstars Berlin. So you've been here for two years? - I've been here for a couple of years now, yeah. - [Interviewer] And how long has Techstars been in Berlin? - So we've started, I think we opened our office in 2015. And we started by partnering with some organizations like Metro, its a big wholesaler here in Germany and also SAP, and we set up a couple of funds and we kind of tested the waters and started investing in early-staged companies that also fit the mold or that could also do business with the likes of SAP and larger corporates like Metro. And then a couple of years ago, we decided we wanted to focus on our own brand and also companies that weren't necessarily just capable of working with Metro and SAP. And so, we've done a program here set up for investing in 10 early staged companies, we give them, like I said, we give them a little bit of cash, a lot of coaching, a lot of advise, and then we help them fundraise after that from private investors. - [Interviewer] Why Berlin? Berlin is part of Germany. Obviously it's the capital, and Germany is sometimes seen as a pretty staid and sort of conservative business environment. Startup center in the middle of Berlin, in the middle of Germany. Why is that? - Well, there's actually a ton of innovation happening here in Berlin. The cool thing about Berlin is that it's not necessarily representative of Germany. I would actually challenge the assertion that Germany is not a great place to do business. I mean, it's still a massive stalking economy. Within the EU it's got incredible amounts of influence. Even outside, Germany is one of the best places to do business if you're a large company. But it does translate to the smaller startups because Berlin holds that special place. One, like I said, it's not representative of all of Germany, it's actually one of the most globalized, cosmopolitan cities around. And I think the best way to look at Berlin is, Berlin's been shaped by a ton of history and from the late 90s when Berlin became the center for political activity in the country, there wasn't a lot of industry here, and so politics became the biggest industry. But what Berlin has always been is a utopia for the misfits, the people who were always not necessarily in the mainstream in other parts of Europe. And so they flock to Berlin since the early 90s, and so since the late 90s, we've had the capitalists, the socialists, the anarchists, all competing with each other and out of all this creative destruction, we've had some amazing companies come out. We've had the likes of Zilando, we had the likes of GetUrGuide, N26. There's more unicorns within a square block of our office here than most of European cities. - [Interviewer] It's really exciting I was part of, I did some work some big corporates including SAP and Reobotron and Siemens in what was then the new eastern Germany or the former eastern Germany. And there is that kind of exciting can-do attitude which maybe isn't everywhere but it is definitely here, you can feel it on the streets. I've worked a little bit overseas in Silicon Valley and the UK and in Germany with businesses. You've done much more than I have. What's the difference between the startup environment in the UK and the US, and mainstream Europe in Germany? - So the way I like to think about it is, if you're an early-stage founder, if you need to secure a deal. If you're in the US, you just pick up the phone, and if you can get through to the C-suite of any large Fortune-500 company. They'll answer the phone, and they'll answer the phone with an attitude of, alright cool, let's do this deal. From the minute they pick up the phone it's cool, like I know you're selling me, but let's figure out how we can make this work. Let's do a deal. And in the UK, you might get that C-level exec's phone number. You call a FTSE100 company, you might call, you might be able to get through, but they'll let the phone ring. They don't wanna answer the phone. And in Germany, well that phone number is not published for data privacy reasons. That doesn't mean business doesn't happen. It's just you got to adapt to a different way of doing business. In the US, cold calling works, because you can literally call any random person and try and sell them and they'll probably say,"Cool, let's try it out". In the UK, cold calling works to a certain extend but you have to have warm introductions. And in Germany, you have to have hot introductions. You have to have trust. It's an economy based on trust and credibility. And so you've got to figure out how to navigate that path if you try to do business with a large corporate. - [Interviewer] And that's part of what you offer in your package? - Well -- - [Interviewer] Those connections and that sort of invitations. - The connections but its also just the awareness that that's how you have to do business. Again you know I'm a new immigrant to Germany but many of our mentors, some of them have been here for what... Some of them are actually Berliners. But many of them have been here for 15, 20 years. So they've navigated those paths before and so if you're a founder of a early-stage company, and if you haven't perhaps had the experience of building a company before. The feedback that you get from mentors, the advise that you get from mentors is invaluable because you've just figured out how to build a shortcut to grow your business. You may be able to get there on your own in the end, but it might take you 18 months. - [Interviewer] And of course the caveat about that is that when you're cold calling in the States or in the UK or when you're networking here, is that you have something that's of value. - Exactly. And we like to think that we are pretty good at vetting companies, we see, I mean I saw over a thousand applications this year. I met with them over a thousand companies last year. And we kind of weighed them down to 10, that we've taken to the accelerator program every year. - [Interviewer] This is a sort of fishing competition hoping that you'll give me secret tips but, the question that so many people ask is what do angel investors look for in a startup? What is your criteria for a startup? - I think for me its all about the ability to have set out a plan. And I mean this not in terms of a business plan, but a plan for what you're going to need tackle. What kind of assumptions you going to be validating over the course of a few months. So the way I like to think about is, if I'm a seed stage investor, I'm gonna evaluate you based on your ability to validate all the assumptions that you've set out to kind of validate at the pre-seed stage. And so, you go to the pre-seed investor. So, someone before me , or in some cases I'm the pre-seed investor too. You say, I have this assumption that I can get x number of people, who look like this, business that have this profile to pay for this product. And that this product will work. And so cool, I'm like great, I'll give you a little bit of cash, why don't you go test all those assumptions out. And then 6 months later you come back and go, hey, you know, all those assumptions I had. Well, I've got a few more but I've cracked 99% of them. I need more cash to attack these other assumptions. And so, you think about it as a staged process. You go from pre-seed, to seed, series A, series B, series C, D onwards. The pre-seed , you know, idea phase. The kind of early execution phase, is all about just clearing out all those assumptions you have about the world. And so if you have industry experience, if you have knowledge and domain expertise in this industry well, you're probably gonna be a better bet. And so I'd rather give someone whose got founder market fit. A little bit of money in the early stage because they probably gonna know the challenges ahead and then I judge them solely on the basis of their ability to validate assumptions. At some point you get to the biggest assumption will be, well okay great, we've now proven this with a 100,000 people if you'll be the seed company. We've proven this with 100,000 people. Can we take this to 10,000,000 people? What are the steps needed? What are the assumptions you have to tackle those? And at that point I go, cool. You're probably ready for your Series A round now. Lets go talk to some big boys, lets talk to some big investors. Who will ask me and say okay well, how do they do with their journey so far. - [Interviewer] Now, we had some fun this morning working with some of your CEOs. I think it was 10 there this morning, but you get a thousand applications a year? So, a thousand down to ten. What do you look for in a pitch deck? What do you look for in a... How do those thousands... How do those ten stand out? In their pitch deck, do they send you an email that was good, or was it a pitch deck they send you? How do you impress Jag Singh? - Well, we start with the premise that, its all about communicating your idea clearly and communicating what you've done and what you set out to accomplish. Your assumptions that you're validating. In many cases founders are horrible or crap at communicating that or expressing that in person and that's where the pitch deck comes in. Like the pitch desk is basically an excuse for not being able to communicate what you do clearly. And so you have to rely on a pitch deck. What that means I have to look through 12 pages. I have a very simple... every investor's different,so this is specific to me. I look for jargon free language in a pitch deck, or even a pitch. I look for evidence that you know the industry and you know the kind of pitfalls. And I may not know that industry, but I know, I will know a lot of people in that industry. So I rely a lot on a network of friends, colleagues, other investors in the industry to sort of help me fact-check and kind of sand-box some of these things. Some of these industries at which point. If I feel that you are credible, that you have the ability to almost predict the next set of challenges then I'm very likely to sort of say, let's have a chat. I'd love to dig in more into the unit economics, or how you think the unit economics will work. Many of the companies that we invest in, and that I've invested in, are so early that, they're looking for money to build a product. And I always kind of challenge them back to say, You should be able to sell without building a product. So why don't you go sell and I help you kind of narrow down, who your customers are and what they're buying and what you're selling and why they're buying. And lets go pre-sell a little bit and test the waters. Lets de-risk it. So, a founder that can proof to me that they're able to de-risk the situation at every juncture of the journey, that's kind of founder I want. - [Interviewer] I think its like Kawasaki, he talks about the 10 slide pitch deck. - Yeah - (Interviewer] Do you buy into the letters more? - I definitely do. Its also I guess reflected in my communication style. I'm much more of a tabloid person than a broad sheet person. I like short punchy headlines, compared to long academic essays. I guess I'm a millennial. (laughter) - [Interviewer] And I'm a boomer, right? As you put it this morning. - I never said so. [Interviewer] You did this morning. Final question. How early should a starter look for an investment or for advice? Or is that two questions? - I think that's two questions, but... ask for advise to get money. Ask for money, you'd probably get nothing. So my suggestion to all early stage founders is, go talk to an investor. Don't talk to them about raising money. Ask them about the other companies that they've seen. Come to them with specific questions. And they'll wanna help you out, because that's what we're in the business of. - [Interviewer] And then just a round-up. When is your next establishment. When is your next grade. When's your next intake. - Well so unfortunately we can only do this once a year. We invest in 10 companies once a year through our accelerator programme. And so the next one is in 2021. - [Interviewer] And so when should people start applying? For that? - Applications open, I think mid-July or August. If you just go to techstars.berlin. So it should be us, techstars.berlin. There's a ton of information there about what to expect, how to go about the application process and to even actually just leave your email address so we notify you-- - [Interviewer] And do yo have any special industries that you've got as favourites or as special babies? - I probably stay away from hardware startups just because of the challenges of raising money as a hardware company and also reflective of the general investment climate for hardware startups. In Europe, it's a little bit tricky. There aren't a lot of investors who like investing in hardware. It requires a different set of skills and expertise. But generally, I don't have any challenges in investing in specific industries. - [Interviewer] And I guess this is not a Germany only setup? - Absolutely not. [Interviewer] You don't welcome applications from anywhere in the world? - Off course, in our program last year we didn't have a single German startup. We actually had startups from, Australia, Israel, UK, Netherlands, Romania. Even this year I think will be five of the startups are from Berlin. Most of them are from abroad. We've actually got a startup from L.A. that's moved down here for the program. - [Interviewer] Must be because of the weather? - Sure. - Well that's all from myself and Jag Singh from Techstars Berlin. Thanks very much Jag. - Thank you. - Back to work. - Back to work.

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