Lessons on storytelling and campaigning from unlikely places – Dementia Friends
It was the first day at Conservative Party conference and there was little to do. The speeches had not yet started and the bar had yet to open. The conference centre had a hushed silence, a feeling of waiting for something to happen. So I found myself marching around the ICC, wasting time and looking for something to do. Flicking through the conference guide developed little inspiration within me – a panel discussion on housing, something titled “Unlocking Community Potential”, a talk about public services in Manchester and a fringe event hosted by the Alzheimer’s Society and Dementia Friends.
I shrugged to myself and went along to the Alzheimer’s Society event. I knew shamefully little about Alzheimer’s or dementia, nor had I every had an inclination to look into it and educate myself. I have been fortunate enough to never had to face such issues in my personal life or among my immediate family. Yet on Sunday afternoon at party conference I found myself in a small room with around twenty other people waiting to hear about Alzheimer’s and Dementia.
The session was framed as an information event. Expecting to hear a volunteer discuss complex ways in which the disease effects people – I was very surprised.
The speech was astonishing. There was a mix of anecdotes and stories. The complex issue of dealing with dementia was explained in terms which everyone could understand. The complicated disease that effects different people in different ways, with different intensity was boiled down to a simple analogy of a bookshelf. With dementia being seen as a force nudging the bookcase forcing the top books to fall out – those representing the most recent memories. The analogies were not condescending or patronizing with a subtle roll of the eyes to anyone who did not understand dementia. Instead it was clear and concise.
The presentation incorporated stories of people suffering from the disease. These were not anecdotes but real stories. They were not sob-stories but stories of real people being treated and understood. The stories were not used to get people to donate or volunteer or even to feel sorry for the suffers or thankful to the organisations helping them. The stories were used as they should be – to help regular people understand the point you are making.
Not only were the use of stories and anecdotes impressive but the whole campaign is one to take note of. The charity Dementia Friends have a clear campaign. They have five simple points they want people to understand about dementia and Alzheimer’s. They have a clear and achievable aim: to reach a million people by the end of 2015. And they finished the session with a call-to-action, whether it is telling two people about dementia, promoting the scheme on twitter, signup to volunteer or simply being more patient with somebody who may be suffering from dementia.
It is a very rare phenomenon when you go into a presentation expecting to be bored and come out feeling inspired. Dementia Friends is an incredible example of a campaign done well with a clear message, achievable aims and a call-to-action. Any campaign, whether it is political, corporate or charitable, could learn a lot from the Dementia Friends campaign.
You can find more about the Dementia Friends initiative here.